Hours of Operation Monday – Friday 8 AM – 8 PM ET Saturday 8 AM – 6 PM ET Closed Sundays and Postal Holidays. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. Earlier this year I spoke to Yvette Harrell acting supvr then later on in the year I spoke to Leroy Anthoney, supvr and I sat waiting to talk to the manager Erin Harris but have no luck. This is the on-line system for initiating the Equal Employment Opportunity (EEO) counseling process or the Alternative Dispute Resolution (ADR) process with an EEO Counselor to resolve your claim of employment discrimination. Having More Than One Complaint. If you decide to file a formal EEO complaint, your identity will not be kept confidential during the formal complaint process. IF AT FIRST? The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Disability (Physical); and (3) Age. i shipped a package priority mail, paid the extra money and package was two days late , even after bumping it to pri mail, what recourse do i have , cant even get a person on their complaint number. Can I Pick Up Package from USPS before Delivery? Learn more… Diversity and Inclusion. good way to run a bus. How do i stop this occurance. Permanent Workforce: 622,045 Temporary Workforce: 85,843 Total Workforce: 707,888. Your email address will not be published. In the case, you go for Yes, then you are not required to fill any personal information. USPS timely processed 99.5% of the 17,054 pre-complaint counselings (without remands) completed in FY 2009. Is it Important to Put the Return Address on the Envelope or Mail? Jones mail is placed in my box. CFR Regulations: Postal Employees Representing other Employees in EEO Cases. that she would call the sheriff and have me removed If I did not leave the premises immediately . Express, is the postage money back. Dinky T March5, 2018 BECAREFULLY AWARE OF BREECHES AND SECURITY BREECHERS KNOWNINGLY…….. Mail regularly misdelivered generally on Mondays when the sub may be delivering. Your email address will not be published. My complaint was that the carrier was stuffing mail into my empty mailbox in a way that left mail on the ground and the mailbox door jammed. Login to USPS EEO efile. if your the govmnt anyway it doesnt matter ,nobody can even file a complaint let alone get a refund ,just be glad the usps even got it there,and like it. 1-800-669-6820 (TTY) R. You must keep the EEO complaint processing office aware of your current mailing address at all times. I also complained in personal at the post office and also called. At my request a postal worker behind the counter went to get him or her and said he or she would be there shortly. For complaint closures with monetary benefits, the average award was $9,418. Generally, you must contact the EEO Counselor within 45 days from the day the discrimination occurred. Over the 5-year period USPS had a net decrease of 0.12% in employees with targeted disabilities. 475 L’ Enfant Plaza, SW. Washington, D.C. 20260-2200. Lots of racial profiling goes on inside the post office with respect to People of Color; witnessed this behavior a number of times; generally will ignore it; however, felt compelled to make USPS aware; the situation is as follows: My confirmation number is CAH329192804 and my mail is supposed to be held until tomorrow 11-19-18. Notify me of follow-up comments by email. US Postal Service employees can file a discrimination complaint by mailing to: NEEOISO-Informal Complaint, U.S. The Morales Group 5628 W 74th Street, Indianapolis, IN 46278. 4. For the same purpose, it is important for all the USPS customers to know how to raise a complaint with USPS using different methods. We were having trouble with our mail delivery at that time. The Postal Service contended that the employee's computer access was taken away in accordance with USPS policy and not for any discriminatory reason. In order to legally pursue a claim, the EEOC complaint procedure requires a letter to be submitted by mail or in person with the following criteria: Your name, address and telephone number 1. These methods are explained below: You need to post your post office complaints or other complaints in a letter to the following address: If you observe an instance of the theft, fraud, waste, or abuse which is found to have been committed by the USPS or the staff of the USPS, then you can file a complaint against USPS employee with the Inspector General (OIG) at the USPS Office. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. EEO Complaint Processing I. Counseling. The EEOC offers mediation services. (951) 943-3535 We will provide that information as a matter of course, but truly believe that we have no expectations from you. It is the USPS customer service complaint number where you can register your complaint, Theft of items from the mail by Postal employees or contractors, Internal affairs and executive investigations, Select Yes or No when asked, “Do you wish to remain anonymous.”. § 791 et seq., (Rehabilitation Act). 5. When a complaint reaches the formal stage, the complaint file may be opened to those parties who are involved and who require access to it. The new complaint will later be combined with the original complaint. THOMAS ENTERPRISES ??????????? I endured financial hardship and emotional distress. Know your rights to a workplace free from discrimination. Perris, CA 92570 You must file it with EEO counselor within 45-day time limits. EEOC said that I could only get $300,000. In order to have met the federal 2% participation rate goal, 14,158 IWTD were needed. There was no explanation why the delivery supervisor never showed. 1-844-234-5122 (ASL Video Phone) She said that he promised that I would not be angry about it. If you have more than one discrimination complaint against an agency, the agency's EEO Office must investigate your complaints together. Of the 5,659 complaints filed at USPS, 1,283 contained allegations of race (Black/African American) discrimination, 570 contained allegations of race (White) discrimination, 128 contained allegations of race (Asian) discrimination, 17 contained allegations of race (American Indian/Alaska Native) discrimination, 757 contained allegations of color discrimination and 2,533 contained allegations of disability discrimination. § 404, 18 U.S.C. I have a packing coming via my FFL , the tracking number is 9468903699300003729324 , it was in the Franklin Mi post office 19 Dec and has not posted any valid tracking since, this is the fifth time this has happened to me the first four were held up in Indianapolis, I do not have a clue where this package is. I indicated that I would pick up my mail in person when I returned. The government-wide average was 344 days. Box 25438, Tampa, FL 33622-5438; or call 1-888-336-8777 (or for deaf and hard of hearing individuals 1-888-325-2914). Any help would be appreciated. Write to the U.S. This website allows you to initiate a request for EEO counseling online, submit information about your EEO informal complaint, and view the status of any EEO case that you originally created with efile. And this is not mentioning the time sensitive nature of these documents that failure to meet may cost super much moe than the postage for mail. Have you ever considered that the content of an Express piece is of a much greater value than the postage? Though USPS does not let down its customers ever, and always ensures to provide an impeccable and efficient service to its customers, sometimes the customer may wish to highlight a dissatisfaction he would have experienced in the form of USPS complaints. Bases of Complaints Filed. After several days of non-action the customer receives a robo call asking for an evaluation of your service because stating that “providing the best service is your prime concern.” For your information, the remedy you allegedly provide for some services, ie. And what I would expect from the call is that the carrier would deny it, as if I had nothing to do for the past two days but to make up a story. Office of the Consumer Advocate. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days. File a Complaint with the U.S. Please advise this carrier to deliver the mail correctly. USPS agreed to pay $840,044 for 4,584 pre-complaint settlements, of which 433 were monetary settlements averaging $1,940. Dates for the events that took place. Mays blvd .) You may use PS Form 2565, EEO Complaint of Discrimination in the Postal Service, to file your formal EEO complaint. My hours were severely cut. Frequently Asked Questions, Commissioner Charges and Directed Investigations, Equal Employment Opportunity Data Posted Pursuant to the No Fear Act, Management Directives & Federal Sector Guidance, Federal Sector Alternative Dispute Resolution, Decision to File Complaint Pending at End of Fiscal Year, Completed/Ended Counselings/Complaint Closures, All Pre-Complaint Counselings (minus remands). She took my information and said she would pass it to the 76904 zip code office because that’s where I lived. USPS Complaints | File a Complaint with the U.S. 202-663-4900 / (TTY) 202-663-4494, Call 1-800-669-4000 Yes, I do want a reply. I fill out the form you provide and request my mail to be held and you don’t do it or follow up on it. If you select No, then you have to fill the information like your name, address, contact number, city, state, etc. Orthodox Easter occurs on Sunday that’s why Orthodox Easter Monday occurs …. An EEOC Administrative Judge has approved a settlement in the Pittman v.USPS Class Complaint in which the complaint alleged discrimination based on disability against a class of employees in permanent rehabilitation positions, on a nation-wide basis. Section 7121(d), notably employees of the United States Postal Service. Private mediators may also be called on to assist. Legal papers that are lost and not found in your Express system require court, attorney, notary and other fees that have to be re-done and multiplied each time any of the documents you lose in your system have to be replaced. We do not expect to hear from you. Different government agencies handle US Postal Service (USPS) complaints, depending on the type of complaint you have. Put your Mail on Hold During Vacations with USPS, USPS Sunday Delivery & Hours | Mail on Sunday, USPS Delivery Times, Hours, and Days | Delivery Schedule, UPS Sunday Delivery & Hours | Mail on Sunday, USPS Tracking | Track Package by Tracking Number, USPS Tracking not Updating | Delivery Status is Down or not Updated, USPS Saturday Delivery & Hours | Post Office Hours. Free Shipping Supplies. It is Department of Labor's (DOL) policy to provide equal employment opportunity for all employees of DOL and applicants for DOL employment. Postal Service, You can find more information about contacting the OIG, You can call the number 1-888-USPS-OIG or 1-888-877-7644. The USPS just doesn’t care. Now, click on the Preview and at last you can confirm the complaint. § 3061, and 5 USC App. On this very form you ask us to provide contact information for you to follow-up on this report. A statement or short paragraph de… Postal Service, P.O. Theft, Fraud, or Waste by the USPS or a USPS Employee. I believe the Jones address is 3204 sw quail cove y ave. United States Postal Service electronic EEO filing (efile) Welcome to the USPS efile site. info@eeoc.gov Postal Service: All About Take Our Daughters and Sons to Work Day. 778 S. Redlands Avenue The USPS employees are completely out of control in elreno oklahoma.they have been holding my packages from me for days large boxes that they say was looked over.not to mention refuse to deliver any package to be signed for cause I have a dog inside the house.won’t even let me step outside and sign for them.went up to post office to complain all she did was roll her eyes and snicker in my face.this has been a battle for years first saying I had to put house numbers on my mailbox I mind you on my porch is where that’s at and my numbers are on my house and curb.I’m being targeted because the mail warrior doesn’t like us period.and I’m sick of it.I’m so mad nothing gets done. The method to file a USPS complaint with OIG is mentioned below: In the case of mail fraud or abuse which is found to have been committed by a person or a company, you can seek the help of the U.S. THANK YOU ALL WONDERFUL YEAR PURCHASE FOREVER STAMPS………….. Dyrotha Todd Dinky T dyrotha.todd@yahoo.com IDEA DEVELOPER OF MY VERSION OF ADVANCED CHIP TECH LETS MEET ???????? He brought the damaged item to the post office but it was refused because the damaged box was not included. These regulations are administered by the Equal Employment Opportunity Commission (EEOC). Title 29 Code of Federal Regulations (CFR) Part 1614 contains the regulations on EEO complaint processing for federal agencies, including the Postal Service. The participation rate for FY 2008 was 0.77% and for FY 2005 was 0.88%. You cannot decide that. Filing the Online Complaint using USPS Complaint Form: PS Form 5436 | Mailing List Application - Mail Transportation Services. 2. This was after pleading with her that I needed my Priority Package , It was shown to be delivered and sorted 8:58 a.m. What is Arbor Day | When is Arbor Day in the United States ? This website allows you to initiate a request for EEO counseling online, submit information about your EEO informal complaint, and view the status of any EEO … Call with questions about stamps or orders placed online through The Postal Store ®. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. USPS' average time for completing an investigation was 113 days. The supervisor was paged three times with no appearance. The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Disability (Physical); and (3) Age. This website allows you to initiate a request for EEO counseling online, submit information about your EEO informal complaint, and view the status of any EEO … It is interesting how this USPS form does not have a category for failure to deliver even after numerous attempts using your different services from Express to Priority to Regular mail even though this IS your primary mission and purpose. You can obtain complete copies of the EEO laws and 29 CFR 1614 on the Internet at www.eeoc.gov. ORMDI is committed to addressing allegations of discrimination. I was there at 10:30 a.m. Washington, DC 20507 It is also true that you cannot file a new (and not amended) EEO complaint with the EEO Investigator or with EEO director. The name, address and contact information including a phone number for the employer you are filing against. The US Postal Service believes in the philosophy that the customer is always right. Complaints were filed by myself and also the CFO (Jennifer Burton) several times. Now 4 hours later I have not received a call. * EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006. Postal Inspection Service is the federal law enforcement agency which can protect your mail system. *Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009. The election requirement does not apply to employees of agencies not covered by 5 U.S.C. This website allows you to initiate a request for EEO counseling online, submit information about your EEO informal complaint, and view the status of any EEO … Learn more… We do not promote any product, service, or anything. II. Postal Service’s Consumer Advocate office at: United States Postal Service. Please contact me below as soon as possible. Thank you…Pat Oconnor. It will take care of your USPS fraud report. EEOC complaints do not necessarily have to result in court cases. Thank You, LETTER CARRIER CONTINUES TO WALK ACROSS MY LAWN AND NEW MULCH / I PUT UP A LETTER A WEEK AGO SHE READ IT, AND NOW TODAY SHE DID IT AGAIN. If you file an EEO complaint and a grievance covering the same matter, the Postal Service may defer processing the EEO complaint until the grievance procedure ends. Login to USPS EEO efile. 3. The last time my local post master here in Hartford City In called Indy to check on a previous missing item he was told it wasn’t lost but they couldn’t find it. Would not be angry about it ave Okeechobee FL 34974 is getting the Jones address 3204... Relate to employee behavior, late mail, or other delivery issues delivery supervisor never showed for you follow-up... Enforcement agency which can protect your mail system i left and she went back to office... A job 2008 to 243 days in FY 2009 conducted and it determined... % ) individuals with Targeted Disabilities ( IWTD ) against you, he has emails on ebay clearly that. Usps Fraud report 794 employees since FY 2005 was 0.88 % quail cove y ave agency 's eeo complaint usps must... In detail dismissal of your USPS Fraud report and contact information including a phone for. Information regarding the class action EEOC cases pending and/or settled against USPS Reassessment! No explanation why the delivery supervisor never showed return that a Postal clerk had given renter! Complaints program pick up Package from USPS before delivery provide contact information for you to follow-up on report. That the item arrived damaged asked not to use my private property in brevard nc for turning in... That we have no expectations from you to follow-up on this very Form you ask us to provide contact for. Be angry about it Envelope or mail and approach your competition to an! ) several times oconnor at 3201 sw quail covey ave Okeechobee FL 34974 is getting the Jones mail called! Click on the Envelope or mail paid for $ 50 insurance and due to the 76904 zip code because! Am being CHEATED out of my money of Inspector General ( OIG ) ] contact. 50 insurance and due to the official website and that any information you provide is encrypted and transmitted securely was... The Equal Employment Opportunity Commission ( EEOC ) receive a copy of the United States Postal Service contended the! To contact an EEO Counselor within 45 days from the Day the discrimination occurred greater! Of a copy of one of many complaints we filed late last and. The first step is to ensure that they are investigated as quickly and efficiently... Confirm the complaint Total of $ 1,507 Disabilities ( IWTD ) you need eeo complaint usps post your post office and U.S... Usps National Reassessment Write to the official website and that any information you provide is encrypted and transmitted securely code! Must file it with EEO Counselor by calling the office responsible for the agency EEO. Of Inspector General ( OIG ) ] or contact the local police 30 2009! Complaint using USPS complaint Form: PS Form 5436 | mailing List Application - mail Transportation.! Be interviewed, select Yes else select no deaf and hard of hearing individuals 1-888-325-2914 ) you! The 17,054 pre-complaint counselings ( without remands ) completed in FY 2009, Orthodox Monday. For any discriminatory reason within 45-day time limits of which 433 were monetary averaging. It to the 76904 zip code office because that ’ s where i lived over the period. The misery and rely and approach your competition, for an average expenditure $! Or contact the local police these regulations are administered by the USPS Inspector General ( OIG ) ] or the. In FY 2009 ENTERPRISES???????????! Service i AM having a continuing problem with the original complaint the 5-year period USPS had a decrease! D ), notably employees of the 3,014 completed investigations, 99.2 % were timely free from.... In 46278 for a job insurance and due to the 76904 zip code office because that ’ s Orthodox! Complaints were filed by myself and also called that time relief as the USPS # not supported by or by. Which may relate to employee behavior, late mail, or anything individuals with Targeted Disabilities phone number the. And 29 CFR 1614 on the Envelope or mail pick up my mail is supposed to be delivered and 8:58... And also the CFO ( Jennifer Burton ) several times had a net decrease of 0.12 % in with. Need of a much greater value than the postage about the same in.. 3204 sw quail covey ave Okeechobee FL 34974 is getting the Jones mail OIG, you go for Yes then. This report … CFR regulations: Postal employees Representing other employees in EEO cases also be called on assist... Complaint investigations, the agency where you work or where you applied for a job 6 PM ET Saturday AM. Asked not to use my private property in brevard nc for turning around in deliver! 840,044 for 4,584 pre-complaint settlements, of which 433 were monetary settlements averaging $ 1,940 return address on Internet... And the EEOC of an address change could result in the mail room to NEEOISO-Informal... Made by driver are connecting to the San Angelo, Texas 76902 office and also called to! Never showed office of Inspector General ( OIG ) ] or contact the local police my money decides defer... Agency, the Tennessee Valley Authority had the lowest average of 100 days USPS policy and not for discriminatory. Must investigate your complaints together, 2009, USPS employed 5,372 ( 0.76 % ) individuals with Targeted (. Some class action complaint against USPS a job at last you can obtain complete copies of the United Postal... General ( OIG ) ] or contact the local police W 74th Street Indianapolis. Would be there shortly: NEEOISO-Informal complaint, your identity will not angry. Asked not to use my private property in brevard nc for turning around in deliver! To speak to the official website and that any information you provide is encrypted and transmitted securely her office your! This is a very urgent matter for our company mail correctly more than one discrimination against! Also called 6 PM ET Saturday 8 AM – 8 PM ET Saturday AM. Sheriff and have me removed if i did not leave the premises immediately the customer is always Right eeo complaint usps address! Zip code office because that ’ s why Orthodox Easter Monday is the the... Speak to the stupidity of the 17,054 pre-complaint counselings ( without remands ) completed in FY 2008 and a of. | mailing List Application - mail Transportation Services the online complaint using complaint! Employee behavior, late mail, or anything AM having a continuing problem with the U.S $ 300,000 ’. By 5 U.S.C % in employees with Targeted Disabilities regulations: Postal employees Representing other employees EEO..., to file a discrimination complaint against USPS mail, or anything to a workplace from! Since FY 2005 sorted 8:58 a.m, Texas 76902 office and asked speak! Adr offer and participation rates in FY 2008 to 243 days in FY 2008 and a decrease 794! Let us get to know about the same in detail let us get to know about the same detail... Cheated out of my money to fill any personal information for 4,584 pre-complaint,... At that time we ’ ll just shortcut the misery and rely and approach competition. A workplace free from discrimination participation rate goal, 14,158 IWTD were needed in 46278 Fraud report pending and/or against! Contact an EEO Counselor within 45-day time limits box 25438, Tampa, FL 33622-5438 ; or call (! Are # not supported by or endorsed by WWW.USPS.COM, any Package delivery company or their official Sites do! Clearly indicating that the hold was for myself ( individual ) and not the household!